Shown prices are including 21% VAT and excluding shipping. We work with payment in advance through bank transfer or PayPal, or local pickup.
We ship your order by ordinary mail. We ship on Fridays, please let me know if you're in a hurry so I can speed things up a bit.
Custom and overseas orders may take a little longer.
We wrap your order carefully, and send you a shipping notification. If your order will take longer than usual or is impossible, we will let you know as soon as possible.
Felt is a natural material, made of wool. Treat it like an expensive woolly jumper - carefully. You can not wash felt in the washing machine or spin- dry it.
In case of conflict, Dutch law is applicable.